What a digital agency for restoration companies has to get right
Restoration leads arrive at 2 a.m. with water on the floor. A digital agency for restoration companies has to build for that: every call and form routed to whoever’s on call, answered in minutes, and logged with enough detail for the insurance file later.
Intelligent Solutions Tech has built websites, automations and local SEO for clients since 2018, and restoration is one of the industries we know best. The work spans emergency lead handling, service pages for water, fire and mold that rank in each city you cover, Google Business Profile management across service areas, and the paperwork that follows every insurance job.
We build it in your accounts, with your team approving each step before it goes live.
Restoration workflows we build
24/7 emergency lead routing
Calls, forms and chats are routed to the on-call technician by time and service area, with a backup if nobody answers in a set number of minutes.
Missed-call text back
A caller who hits voicemail gets a text right away asking about the loss type and address, so the job doesn’t go to the next company on the map.
Job file creation
Each lead creates a job in your restoration software such as Dash, Albi or PSA, or in a CRM, with loss type, carrier, claim number and photos attached.
Insurance documentation support
Moisture logs, photo sets and job notes get collected into a consistent folder structure, and missing items are flagged before the file goes to the adjuster. See document processing.
Customer updates
Homeowners get automatic texts at key stages: technician on the way, drying equipment set, reconstruction scheduled. That cuts down the status calls to your office.
Review requests at job close
When a job closes, the homeowner gets a review link for the Google Business Profile that served their area, and complaints route to a manager first.
Local search across every service area
Restoration companies usually cover many cities from one or two locations. We build service pages for water damage restoration, fire and smoke damage, mold remediation, sewage cleanup and storm damage, then city pages that combine them with the areas you actually serve, written to avoid thin, copy-paste content.
Through our local SEO work we manage your Google Business Profile listings, service areas, categories, photos and posts, plus citations and review volume per location. Emergency searches also run through Local Services Ads and search campaigns in PPC management, with tracking that ties each call back to a booked job.
Your website needs a tappable phone number on every screen, a short emergency form, and pages that load fast on a phone in a flooded basement. Our website design and development team builds for exactly that.
Where restoration companies usually start
Single-location water damage company
Missed-call text back, on-call routing with backup, and water damage pages for each city within its drive radius.
Multi-location restoration brand
Separate Google Business Profiles, city pages and review flows for each office, with leads routed to the right branch automatically.
Fire and smoke specialist
Job files with photo sets, contents inventory notes and carrier details organized the same way every time, ready for the adjuster.
Mold remediation company
A qualifying form that asks about visible growth, square footage and testing, then books an inspection and sends prep instructions.
How we start with a restoration company
- Free audit We review your website, Google Business Profiles, ad setup and after-hours lead path and email a PDF. Start at the free audit.
- Proposal Fixed monthly scope and price in writing, usually starting with lead routing and local search.
- Staged build Each workflow is tested with sample leads, including a fake 2 a.m. call, before it goes live.
- Monitoring and reports We watch routing and campaigns and send a report every two weeks.
Questions we get from restoration companies
Can leads reach our on-call tech at night?
Yes. We set up routing by time of day and service area, with a backup contact if the first person doesn’t respond within the window you choose. Every lead is also logged so nothing depends on someone’s memory the next morning.
Do you work with restoration job software?
We connect to tools such as Dash, Albi and PSA where their APIs or connectors allow, and to general CRMs like HubSpot, GoHighLevel or a custom CRM. We confirm what’s possible with your account during the audit.
How do you handle many cities without duplicate content?
Each city page covers that area’s housing stock, common loss types and your response details, written for that area alone. We build pages only for areas your crews actually serve.
Will you manage Google Business Profiles for several locations?
Yes, as part of a written scope. We keep categories, service areas, hours and photos current and track reviews per location, and every change appears in your two-weekly report.